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1.Q:Do you offer free samples?
A: Yes,we provide free samples for your evaluation; Shipping cost is covered by the customer or negotiated separately.
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2.Q: What is the minimum order quantity (MOQ)?
A:MOQ varies by product-typically starts from 100 pcs. Samples are available for evaluation.
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3.Q: How do I pay for my purchase order?
A:We accept T/T (bank transfer),L/C,Trade assurance and PayPal for small orders.
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4.Q: How long is the production lead time?
A:Standard products:About 3-7 days; Customized products:About 20-30 days;
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5.Q: What is your company warranty?
A: We offer one year warranty.
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6.Q: Can I have my own customized product?
A:Yes, please confirm us your customized requirements for material,color, logo,design ,package ,etc.
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7.Q: What is your payment method?
A:30% deposit paid to start the order,70% balance paid before shipping.
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JINHUA KAWAY TOOLS CO.,LTD
JINHUA KAWAY TOOLS CO.,LTD
specialized in Wood Working Tools & Tile Working Tools for more than 10 years. Established in 2012